Night Check support

Getting started

  1. Connect Night Check from the Ring app and enter your email and ZIP code (the ZIP sets your time zone).
  2. Share the cameras that can see your garage door, gate or trash bins.
  3. On your dashboard, under Your cameras, choose what each camera watches.
  4. In the Ring app, turn on Snapshot Capture for those cameras (see below).
  5. Set your evening check time (10 PM by default) and, for bins, your pickup days.
  6. Press Check now to see it work straight away.

Why Snapshot Capture matters

Night Check never downloads video and cannot make your camera take a picture. It uses the newest still picture your camera has already taken. Ring's Snapshot Capture takes those pictures regularly; without it, the only pictures are from recent motion, and in the evening there may be none. Night Check never uses a picture older than 30 minutes: if there isn't one, you get "couldn't check" rather than a guess. Snapshot Capture availability and frequency depend on your camera model and power source; see Ring's help pages.

Which messages will I get?

One message each evening, at your check time:

Messages appear on your dashboard and, unless you turn email off, by email. Emails never contain pictures; open your dashboard to see what Night Check saw.

How do bins work?

Tick your pickup days on the dashboard. On the evening before each one, Night Check looks at the camera you set to watch the bins and tells you if they don't look out at the curb. On other evenings that camera isn't checked.

A reading was wrong

Mark the check Wrong on your dashboard so your history is accurate. If a camera often reads wrong, check that the item is clearly in view and well lit at your check time. A porch or garage light helps a lot.

Is this a security system?

No. Night Check is a convenience reminder. It looks once in the evening (and when you press Check now), not all night, can be wrong, and does not detect intruders or close anything. If it couldn't check, or you're unsure, please look yourself.

Does it look at people?

No, by design. Night Check never identifies or describes anyone, never reads plates, house numbers or any writing, never downloads video, and does not keep a picture in which a person is detected.

Deleting your data

Use Delete all my data on your dashboard, or remove Night Check in the Ring app. Either erases everything, including pictures, from the live service at once; encrypted host backups age out within 5 days (see the privacy policy).

Report misuse or abuse

Anyone can report a suspected misuse of Night Check, whether or not they use it: for example a camera aimed at a neighbour's property or used to watch a person. Email michaelbflynn@gmail.com with the subject "Night Check misuse report" and whatever you know (an address or street is enough; you do not need an account). We acknowledge reports within two business days. Where misuse is confirmed we suspend the account, stop all processing for it and delete its data, and we pass the report to Ring where Ring's terms call for it. Night Check never identifies people, so it cannot be used to find out who someone is.

Contact

Email michaelbflynn@gmail.com. We reply within two business days.

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